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Tuesday
Feb052019

Going Above & Beyond For Each Other

Hello PFC Peeps!!

Holy mackerel! Last week was a doozy! I hope all your homes, families and lives were not too negatively impacted by the weather. 

I was really impressed with how our community came together, providing lots of extra housing for folks in need during the worst of the low temperatures, and going above and beyond for each other.

Here at PFC we weathered some temperature-related challenges about as well as I can imagine. Our cooler system failed several times over three days, resulting in some product losses. But the worst of it was averted through hard work and dedication on the part of our awesome PFC team. We moved product out of cases in the evening, and into walk-ins in the back with dry ice. Then restocked every morning. Several major deliveries didn't come throughout the week as well, leaving gaping holes to try and fill ASAP when product did come in. Schedules had to change last minute as we made decisions about opening and closing times.

And yet the team kept smiling and working hard at the work in front of us - make a difference in the world by making a great store experience and community gathering place happen every day.

By the time you read this, the cases should be brimming once again with the best food our area has to offer. Next time you're in, give your friendly PFC staffer a high five, and thank them for going above and beyond to make this place great.

I'm so lucky to work with this team.

Have a wonderful week, y'all,

Chris

Tuesday
Jan292019

Happy Snowmageddon!

Hello PFC Peeps!

Happy Snowmageddon!!

We are open and ready for business! Come on down and stay warm with some delicious PFC house-made soup, or other hot entrees. Tomorrow's PFC Dinner Deal is $5 Hot Italian & Hot Veggie Sandwiches. So Good!! Wondering what else is coming out of our kitchen this week? You can find the weekdays' menu on our website here

Did you know that you can Special Order tons of things from PFC? It's true! It's a great option for shelf-stable or frozen items that you use regularly. Here's what you need to know:

  • As an owner, you get a discount of at least 10% on all non-sale items!
  • This is a great way to stock up on sale items at a great price.
  • Like something you get someplace else but want to get it from YOUR co-op? Our store is smallish, but our catalogs are vast.
  • There are two chances a week to get most items in our catalog. 
  • Give it a try! Call, Facebook message, or email us and we'll be happy to help get you what you need.

Finally, THANK YOU to the 196 folks that have already filled out our survey! We are nearly half way to our goal of 400 responses! We need your input! Please keep it coming - find the survey here

Remember, everyone that fills it out by February 15 goes into a drawing for one of three $50 PFC gift cards!

Thank you for being part of something special,
Chris

Tuesday
Jan222019

A Legion of Inspired, Hopeful, and Smarter-Thanks-to-Him Cooperators

Hi all,

Some of you remember well, I am sure, the little store we inhabited on Burdick Street. In 2008, we invited a man named Bill Gessner to come to Kalamazoo from Minneapolis, and instruct myself, our board, and our budding management team about how to expand and relocate our quirky little store. During his visit and the calls we had for years after, he asked hard questions, taught me to breathe, inspired the board to live into their best leadership selves, beat the pants off me at ping pong, and generally left me feeling like we could, indeed, make this big idea of expansion a reality.

In 2011, as you know, we moved to our new, beautiful home on Harrison. Bill was so excited for us! And proud with us. The next year, in 2012, Bill was inducted into the Cooperative Hall of Fame. Here's how he was described at the induction ceremony: "Loyal, loving, generous, unassuming, humorous, playful, even quirky. Thoughtful, visionary, patient, determined, incredibly strategic.” 

Over the years since, I have had the good fortune of seeing Bill many times, at national cooperative meetings and conferences, and continuing to benefit from his wisdom, his humor, and his inspiration. A highlight was sitting at minor league baseball game with him, in San Diego, I think, having him gush about how excited he was for PFC.

Well, last week, I'm sad to say, we lost Bill Gessner to health issues. This loss has given me pause, taking time to reflect on all the amazing people - staff members, managers, consultants, owners, owner-lenders, customers, vendors, farmers, and friends - the legion of inspired, hopeful, and smarter-thanks-to-him cooperators he's left behind, and all we've done together to move the PFC in the direction it goes, aiming to better and better serve the community every day. 

I am immensely grateful to be in your midst. 

Bye Bill. Thank you so very much for inspiring us. We're better for all you were.

Have a good week everyone.

Chris


 

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